Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by SQLOU. Throughout the site, the terms “we,” “us,” and “our” refer to SQLOU. SQLOU provides this website, including all information, products, services, and features available through the site, subject to your acceptance of these Terms of Service.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, as well as any additional policies referenced on our website, including our Return and Refund Policy, Shipping Policy, and Privacy Policy.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use the website or purchase products from us.
1. ONLINE STORE TERMS
By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian where required.
You may not use our products or services for any unlawful or unauthorized purpose, and you may not violate any applicable laws while using our website.
2. PRODUCTS AND SERVICES
We make reasonable efforts to display product descriptions, images, specifications, colors, and other information as accurately as possible. However, actual colors and appearance may vary depending on your device, display settings, manufacturing variations, or other factors.
We reserve the right to modify or discontinue products or services, change product availability, or limit quantities at any time.
We do not guarantee that every product will always be available.
3. PRICES AND PAYMENT
All prices displayed on our website are in U.S. dollars unless otherwise stated.
Prices may change without notice. The price applicable to your purchase is the price displayed at the time your order is submitted, subject to correction of obvious pricing or technical errors.
Payment must be successfully authorized before an order can be processed.
Applicable taxes, shipping charges, or other charges, if any, will be displayed during checkout when required.
4. ORDERS
Submitting an order does not guarantee acceptance of the order.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, payment problems, inventory errors, pricing errors, technical errors, or incorrect customer information.
If we cancel an order after payment has been successfully collected, we will issue an appropriate refund.
You are responsible for providing accurate and complete billing, shipping, contact, and payment information.
5. ORDER CANCELLATIONS
Cancellation requests may be submitted within 1 hour after an order is placed.
Because orders may begin processing quickly, cancellation requests made after the 1-hour cancellation window may not be accepted.
Please see our Return and Refund Policy for additional information.
6. SHIPPING AND DELIVERY
Orders may be processed, fulfilled, and shipped with the assistance of third-party fulfillment and logistics providers.
Delivery estimates are estimates only and are not guaranteed unless expressly stated otherwise. Delivery times may be affected by carrier delays, customs, weather, holidays, incorrect addresses, high order volumes, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address.
Please review our Shipping Policy for additional details.
7. RETURNS AND REFUNDS
Returns and refunds are governed by our Return and Refund Policy.
Customers must contact us before sending an item back. A return should not be shipped to an address appearing on the original package unless we specifically instruct you to use that address.
8. ACCURACY OF INFORMATION
We make reasonable efforts to keep information on our website accurate and current. However, the website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.
We reserve the right to correct errors or update information and, where reasonably necessary, cancel affected orders.
9. THIRD-PARTY SERVICES
Certain features, services, payment processing, fulfillment, shipping, analytics, or other functions may be provided by third parties.
Your use of certain third-party services may also be subject to the applicable third party’s terms and policies.
We are not responsible for third-party services to the extent permitted by applicable law, except where responsibility cannot legally be excluded.
10. INTELLECTUAL PROPERTY
The content available on this website, including text, graphics, logos, design elements, photographs, videos, and other materials owned by or licensed to us, is protected by applicable intellectual property laws.
You may not reproduce, distribute, sell, exploit, or use protected website content for commercial purposes without permission from the applicable rights holder.
11. PROHIBITED USES
You may not use our website:
• for unlawful or fraudulent purposes;
• to violate the rights of others;
• to transmit malicious software or harmful code;
• to interfere with the security or operation of the website;
• to attempt unauthorized access to systems, accounts, or data;
• to collect or misuse personal information unlawfully; or
• to engage in conduct that violates applicable law.
We reserve the right to restrict access to our services when these Terms are violated.
12. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the website and services are provided on an “as is” and “as available” basis.
Nothing in these Terms excludes warranties, rights, or remedies that cannot lawfully be excluded under applicable consumer protection laws.
13. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, SQLOU and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website or services.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
14. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold SQLOU harmless from claims, losses, liabilities, or expenses resulting from your unlawful use of the website, your violation of these Terms, or your infringement of the rights of another person.
15. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
16. TERMINATION
These Terms remain effective unless terminated by you or us.
We may suspend or terminate access to the website or services if these Terms are materially violated or if necessary to protect the website, our customers, or our business.
17. GOVERNING LAW
These Terms and any transactions conducted through our website are governed by applicable laws of the United States and, where applicable, the laws of the State of California, without limiting any mandatory consumer rights that may apply under applicable law.
18. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The current version will be posted on this page. Your continued use of the website after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
19. CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
support@sqlou.com